Support
Frequently Asked Questions
Transparent answers about our renewable energy equipment, agricultural integration solutions, export logistics, and operational partnerships.
Transparent answers about our renewable energy equipment, agricultural integration solutions, export logistics, and operational partnerships.
FrankMayFarm is a U.S.-based operational company specializing in renewable energy equipment supply, agrivoltaic integration, smart agricultural technologies, and global export logistics.
We maintain a U.S. head office in Washington and export coordination in Jiangmen, Guangdong, China.
Yes. We are a legally registered U.S. entity with full export license compliance.
High-efficiency solar modules, hybrid inverters, lithium energy storage systems, agrivoltaic components, and complete hybrid renewable solutions.
We primarily operate on a wholesale and bulk distribution model with export-focused supply chains.
Yes. Submit a partnership request with your business profile for evaluation and approval.
1. Order confirmation → 2. Invoice issuance → 3. Payment verification → 4. Documentation → 5. Shipment dispatch.
We follow standard INCOTERMS (commonly FOB or CIF). Exact terms are specified in each invoice.
Use your invoice ID through the export verification portal or contact export@frankmayfarm.com directly.
Structured operational partnerships for equipment supply, deployment support, and project execution in renewable energy and agriculture.
All partnerships carry standard operational and market risks. Full details and disclosures are provided in the partnership agreement.
Milestones are tracked through the partner portal. Extensions or closures follow documented operational agreements.
Never. We will never ask for wallet passwords, private keys, or payments outside official invoices.
Data is stored with restricted access, encryption, and regular security audits in compliance with privacy standards.
Yes. Standard manufacturer warranties apply (typically 10–25 years for panels). Claims require proof of purchase.
Submit a support request with your product model through the contact form or partner portal.