Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to all users of the FrankMayFarm platform, including website visitors, registered users, product purchasers, operational project participants, partners, and export clients.

2. Information We Collect

A. Personal Information

• Full name
• Email address
• Phone number
• Residential or business address
• Government-issued ID (when required for compliance)

B. Transaction & Operational Data

• Invoice records
• Wallet transaction logs
• Payment confirmations
• Project allocation records
• Referral and commission tracking

C. Technical Data

• IP address
• Device and browser type
• Login timestamps
• Usage activity
• Cookies and tracking data

Important: We do not collect banking passwords, private keys, or sensitive authentication credentials.

3. How We Use Your Information

• Account creation and authentication
• Order processing and product delivery
• Invoice generation and verification
• Operational project management
• Wallet and commission tracking
• Compliance (KYC/AML and export regulations)
• Fraud prevention and security monitoring
• Customer support and communication

We do NOT sell personal data to third parties.

4. Legal Basis for Processing

• Contractual necessity
• Legal obligations (compliance, export regulations)
• Legitimate business interests
• User consent (where applicable)

5. Data Security

• Encrypted HTTPS communication
• Secure server infrastructure
• Role-based access control
• Audit logs and monitoring systems

6. Data Sharing

We may share data only when necessary with trusted service providers such as payment processors, export/logistics partners, hosting providers, and legal/regulatory authorities when required by law.

7. International Transfers

Your data may be processed in the United States and other jurisdictions involved in export operations. We apply reasonable safeguards for cross-border transfers.

8. Data Retention

We retain data as required for operations, compliance, dispute resolution, and legal obligations.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict your data. Contact us to exercise these rights.

10. Cookies & Tracking

We use cookies for authentication, analytics, and security. You may disable cookies via your browser settings, though some features may not function properly.

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

12. Policy Updates

This policy may be updated periodically. Continued use of the platform indicates acceptance of the updated terms.